The SD Card product or contents may not be supported on My Passport Wireless Pro.Īttempt SD card imports from the Mobile App menu.Įnsure the Android My Passport Wireless Mobile App is updated to the latest version. My Passport Wireless Pro does not recognize the SD Card or does not import the contents of the SD Card. Western Digital Product Lifecycle Support PolicyĪs a secondary option to continue using your drive, connect it to the computer as outlined in the User Manual on page 19. During this phase, bug fixes, updates for new features, and OS compatibility patches may stop, but Western Digital will continue to provide security updates for the app to address critical issues. My Passport Wireless mobile app for iOS and Android is now in the Limited Updates phase. My Passport Wireless, Wireless Pro and SSD save products images and files from computers, tablets and smartphones to this single portable drive using a wireless connection.Īnswer ID 34297: WD My Passport Wireless: End of Support This answer addresses why an SD Card is not recognized or does not import content on a My Passport Wireless Pro and SSD.
